Browse our most frequently asked questions list below to learn everything you need to know!
All of our units are new and in immaculate condition. We pride ourselves in keeping our units in great condition by cleaning, disinfecting and sanitizing each unit after every customer. We use non- toxic, non- abrasive chemicals that are safe for the health of our customers and the environment, yet strong enough to kill bacteria, viruses, and cross contamination. The safety and satisfaction of our customers is our top priority.
We provide inflatable bounce houses for most events. We specialize in residential events such as birthday parties and commercial events that include but are not limited to events for schools, churches and businesses within our community.
Yes, we do offer inflatable bounce house combos that can be used with or without water. They are perfect for keeping cool on a hot day in the desert. However, we do have units that do not permit water also. Unfortunately, water is not allowed on our dry units.
Please refer to our wet/dry combos if you are interested in booking a unit that permits water.
We set up on many surfaces, not only grass! We set up on grass, dirt, asphalt and cement. Unfortunately, we can not set up on rocks as it could damage the vinyl.
We use stakes and/or sandbags to secure the bounce houses for the safety of our customers.
We do service Phelan, CA. However, we must have access to the location of the event on a paved road. Unfortunately, we can not deliver to locations without paved roads.
Unfortunately, we do not service parks. Most parks do not have electricity and require generators. We are unable to accomodate parks at this time.
Unfortunately, we do not provide generators. We do provide 25-50 ft. extension cords with every rental. Anything beyond this length is the customer’s responsibility.
Not at this time, we have decided to stick to inflatables only at this time.
We typically deliver all our bounce house reservations in the morning/ early afternoon regardless of event start time. We try to stay within a 2 hour estimated arrival time period. Delivery times vary on how many units are scheduled for the day.
Someone from BO’s Bouncers will always reach out the day before with an estimated time of arrival.
We understand things happen and plans change. If you need to cancel please do so at least 48 hours prior to start of your event. For more details, please refer to our contract if you have an existing reservation.
We do ask for a deposit to secure your reservation to ensure a commitment to the reservation. The amount varies on the total price of your reservation.
Every reservation includes delivery, set up and pick-up. In addition to the bounce house, we provide a tarp to help minimize dirt or grass, stakes and/or sandbags to secure the bounce house and an extension cord that varies between 25-50 ft. depending on the distance from the outlet and set up location.
Unfortunately, we are unable to offer customer pick-ups. We specialize in the proper training for setting up correctly and safely. The safety of all of our customers is our top priority so we take full responsibility for setting up.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.